Live ChatService Requests
Requests for new service need to be made at least one business day prior to the date you want your service connected. You will need to call Boone Electric Cooperative or stop by the office to apply for new service. Same-day service requests made before 5 p.m. will have a charge of $25; requests made after 5 p.m. will have a charge of $50.
A soft credit check is required for all new applicants and for current members who have not maintained a good payment record with Boone Electric. This will help determine the amount of the security deposit, which is based on the Potential Delinquency Risk of the applicant(s) or member(s). Additional meters will also require a security deposit. In addition, there will be a non-refundable $10 service connection charge added to your first bill.
Requests for new service requiring the construction of new electrical lines should be directed to our Engineering Department. Please provide as much advance notice as possible. See below to view the steps necessary to set up electric service for a new structure in Boone County. Click here for a printable version of the steps.
Requests for transfer of service are similar to those for new service. You will need to call Boone Electric Cooperative at 573-449-4181, or stop by the office, to transfer electric service.
A final meter reading, taken by Boone Electric, is required on the date disconnection is specified. Any deposits made will be applied to your account to determine your final amount due or refund. Disconnect orders must be made at least one business day prior to the date for service to be discontinued. You will need to call Boone Electric Cooperative at 573-449-4181 or stop by the office to disconnect electric service.
Steps For New Construction
Step 1
If construction is in Boone County you will need to obtain a building permit. It would be best to start this process at least a month prior to the construction start date. You will need a legal description of the property and the size of your building. If the property is inside the Columbia city limits, contact Columbia's Protective Inspections Department (874-7474). Outside Columbia, contact Boone County's Planning & Building Inspection Department (886-4330). If the construction is in Randolph County, a sewer permit is required.
Step 2
Come see us! We’ll need you to complete an application for service at our office. We will also need payment of any necessary security deposits. Please bring your property description, including a way to find the property such as the closest neighbor’s address or a pole number. Also, bring your building permit verification. If needed, this is the time to arrange for temporary service for the construction phase and arrange to meet one of our engineering reps at the building site.
Step 3
Meet with us at the building site. Together, we will determine where the electric service lines will be located, whether they will be installed overhead or underground and what fees may apply. The building should be staked out and you should know the size of service needed at the time we meet. You or your qualified electrician should determine the size.
Step 4
Pay any electric construction costs you may owe to Boone Electric. These non-refundable fees must be paid, and a liability release and all required easements must be signed before construction is scheduled. Allow at least three weeks for construction of your permanent electric service. This time may vary because of weather conditions.
Step 5
You are required to get the meter base for the new construction from Boone Electric. We will provide the proper size and type (overhead or underground) of meter base. You or your electrician can pick up the meter base at our office at 1413 Rangeline St., Monday through Friday, 8 a.m. - 4:30 p.m.
Step 6
Call for a “Tag” Electric Inspection. Your electrician will do this after the building’s electric service panel has been connected to the meter base. If inside the Columbia city limits, the inspection is conducted by the Columbia Planning & Building Inspection Department (874-7474). Outside the city limits, but in Boone County, the inspection is conducted by the Boone County Planning & Building Inspection Department (886-4330). If your construction is outside Boone County, Boone Electric Cooperative will conduct the inspection (449-4181).
The inspector will then contact Boone Electric and give approval to connect the permanent electric service. You may call the cooperative when it is time for the permanent service, but the final “Tag” Electric Inspection must be completed.
We recommend that you call us once the “Tag” electric has been completed to verify that we have received the city’s or county’s approval. Scheduling will not take place until we have this approval.
Step 7
Service lines are installed & the building is complete! You, as owner or contractor, call for the final/occupancy inspection by the same authority that issued the building permit to assure that all building code requirements have been met. You will then receive an occupancy permit. However, individual sewer systems must be approved by the City/County Health Department prior to occupancy.
Final Step
Make sure we have your correct billing name and official address. This address will be issued to you by the permitting office. You are now a member of Boone Electric Cooperative!