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The 811 Process For Homeowners

Call Before You Dig!

Notify

Call 811 before you digNotify your local one-call center by calling 811 or making an online request 2-3 days before work begins. Click here for information about your local one-call center and online service availability. The one-call center will transmit information to affected utility operators. (keep scrolling down the page)

Wait

wait 2-3 daysWait 2-3 days (varies by state) for affected utility operators to respond to your request. On average, between 7-8 utility operators are notified for each request.

Confirm

811_3.pngConfirm that all affected utility operators have responded to your request by comparing the marks to the list of utilities the one-call center notified. State laws vary on the process for confirmation; please check with your local one-call center for more information.

Respect

yard markerRespect the marks. The marks provided by the affected utility operators are your guide for the duration of your project. If you are unable to maintain the marks during your project, or the project will continue past your request’s expiration date (varies by state), please call 811 to ask for a re-mark.

Dig Carefully

dig carefullyDig carefully. If you can’t avoid digging near the marks (within 18-24 inches on all sides, depending on state law), consider moving your project to another part of your yard. If you must dig near the marks or use machinery of any kind, please click here to read about the responsibilities of facility owners and excavators.

Information taken from the Call 8-1-1 website.

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©2021 Boone Electric Cooperative. All Rights Reserved.

  • Home
  • My Account
    • SmartHub
    • About SmartHub
    • SmartHub One-Time Bill Pay
    • Pay Invoices
    • Payment Options
    • Disconnection Policy
    • Filing For An Extension
    • Utility Bill Assistance
    • Rates
    • Billing Cycles
  • Member Benefits
    • Bylaws
    • Refund of Capital Credits
    • Your Co-op, Your Vote
    • Annual Meeting
    • Energy Programs & Rebates
    • Rural Missouri
  • Services
    • Service Requests
    • Dusk to Dawn Lights
    • Viasat™ Satellite Internet
    • Right-of-Way Management
    • Engineering
      • New Service
      • Meter Base
      • Call Before You Dig
      • Underground Utilities
      • Easements
    • Medical Alert
    • BCRSD - Sewer District
  • Community
    • Boone Electric Community Trust
    • Operation Round Up
    • Youth Leadership
    • Scholarships
    • Night at the Ballgame & Theater
    • Energy in Today's Classroom
    • BEC Event Calendar
    • Revolving Loan Fund
    • Green Tree Partnership
  • Education
    • Outage Tips
    • Energy Education for Schools
    • Space Heater 101
    • Generator Safety
    • IREC Solar Panel Safety
    • First Responder/Media Safety
    • Downed Line Safety
    • Seasonal Savings TIps
    • Surge Protection
  • Energy Solutions
    • Take Control & Save®
    • Energy Efficiency Review
    • Ground Source Heat Pumps
    • Dual Fuel
    • CMCA Weatherization
    • Renewable Energy
      • Renewable Choice
      • Community Solar
      • Renewable Choice Calculator
    • Renewables for Home & Business
    • Energy Usage
    • Electric Vehicles
  • About Us
    • Contact Us
    • Employment
    • Member Bylaws
    • Board of Directors
    • History of Boone Electric
    • Our Service Area
    • Department Managers
    • Co-op Links
    • Our Power Supply
    • Mission Statement
  • Future Building